Frequently asked questions

EPIC Assist has been helping people with disability find, prepare for, and maintain meaningful employment for 35 years. We provide a personalised service for every person and stay on their journey until our assistance is no longer needed.

We know that too often, people with disability are underestimated and not expected to achieve highly in our society. We are passionate about raising expectations, and we know first-hand that disability doesn’t mean you can’t find a job you love.

We have 35 years of experience helping people with disability achieve their dreams of finding and keeping a job they love.

Our work is built on care, respect, and kindness, and these values guide everything we do. We take responsibility for our actions, focus on meaningful outcomes, and always look for better ways to make a difference.

We can create real and lasting change by embracing inclusion in our communities and workplaces. Together, we can build a world where people with disability are valued for their strengths, supported to achieve their goals, and empowered to live the life they choose.

You can read all about our current causes on this page.

Doing something consistently over a longer period has a much bigger impact than a one-off donation. Recurring donors have the power to make an enormous impact on the lives of people with disability, and we think this is pretty EPIC.

The guarantee of ongoing funds provided by your monthly donation means that we can plan for the future, improve the effectiveness of our programs, and significantly increase our reach to more people with disability.

Monthly giving is simple and efficient. Whether you donate $2 or $100, the amount will be automatically debited from your back account every month, so you don’t have to worry about a thing. All donations over $2 are 100% tax-deductible, and we’ll send you a tax receipt that you can use in your tax return.

We believe that your donation should have the biggest possible impact, that’s why 98% of your donation goes to delivering the program you chose. The other 2% goes towards our payment portal so that we are able to take your valuable donations.

We accept credit card and online payments via Visa, Mastercard or AMEX, as well as Diners Club, JCB and Discover card transactions.

If you would like to donate over the phone, please call our Fundraising team on (07) 3857 5085.

We use eWAY to process online payments. eWAY is an Australian organisation that uses military-grade software to keep data secure. eWAY is certified as meeting Level 1 of the PCI DSS compliance criteria, which is the highest level of compliance available and is the same levels of data security of the biggest banks in the world.

Any donation over $2 is can be claimed as a tax-deductible gift.

Yes, EPIC Assist is endorsed by the Australian Taxation Office (ATO) and registered as a Deductible Gift Recipient (DGR).

By donating to EPIC, you can ensure that your donation is eligible for tax deductions and can be claimed on your tax return.

Yes. As soon as your payment is processed, you will be emailed a receipt for your records.

Through the donation form, you can choose to donate monthly, quarterly or yearly. Your first donation will be taken immediately. Subsequent donations are taken on the 15th of the month.

If you are a regular donor and need to update your contact or payment details, please email [email protected]

To change or cancel your regular donation, please email [email protected] with your contact details and someone from our Fundraising team will be in touch.

Don’t worry. Please email [email protected] with your contact details and a brief explanation of your situation. Someone from our Fundraising team will call you to discuss.

Please email [email protected] to change your communication preferences.

Please call our Fundraising team on (07) 3857 5085 or email [email protected] so we can assist you.